To make "Diagnostics" (make a report with a detailed error log), you should:
Go to the" Settings ", then the "Other" section, enable the checkbox " Detailed log (Debugging information for developers)";
It is possible to enable it via a DetaledLogSwitcher
Restart the program (where the error occurs);
Perform the actions that led to the error;
Without closing the program (if possible), run the diagnostics in the "Settings > Other" section or by running Diagnostic.exe in the program folder;
There are different settings and the detailed log in Versions 7 and 5.
Send us the received file report.zip with a detailed description of the problem.