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How to make a diagnostic (report) with a detailed log

To make "Diagnostics" (make a report with a detailed error log), you should:

  1. Go to the" Settings ", then the "Other" section, enable the checkbox " Detailed log (Debugging information for developers)";
    It is possible to enable it via a DetaledLogSwitcher

  2. Restart the program (where the error occurs);

  3. Perform the actions that led to the error;

  4. Without closing the program (if possible), run the diagnostics in the "Settings > Other" section or by running Diagnostic.exe in the program folder;

There are different settings and the detailed log in Versions 7 and 5.

Send us the received file report.zip with a detailed description of the problem.


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  1. Yuriy Zymlex

  2. Posted

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